Financial Technology·2017–2018

Intuit: From House of Brands to Branded Giant

Intuit

Intuit: From House of Brands to Branded Giant

Challenge

How do you take a company that operates in the background and make it a brand hero — without cannibalizing its beloved products? Intuit, the fintech powerhouse behind TurboTax, QuickBooks, and Mint, had a visibility problem. While its individual products were household names, the masterbrand itself was virtually invisible. Consumers understood the tools, but not the company behind them — missing the magic of how these products worked better together. Intuit needed to evolve from a "house of brands" to a "branded house."

Insight

The self in self-employed doesn't mean you have to go it alone. This reframed independence not as isolation, but as empowerment — backed by smart tools and a trusted ecosystem. Intuit's advantage wasn't just software; it was synergy.

Strategy

Phenomenon partnered with Intuit to launch a bold, multi-phase campaign centered around a four-minute animated film: "A Giant Story." The narrative humanized Intuit's technology, positioning it as a behind-the-scenes giant helping entrepreneurs thrive. We started inside the company — enlisting 10,000 global employees as campaign evangelists. Then we made a splash on YouTube's masthead, hijacked the Super Bowl with a :15 teaser, and brought the giant to life across Snapchat AR and SXSW activations. Every touchpoint told a consistent story: Intuit powers prosperity.

Execution

The campaign also shifted Intuit's brand architecture. Instead of living in the shadows of TurboTax and QuickBooks, Intuit emerged as the guiding force, with a clear, relatable brand purpose.

Results

  • 813MM earned impressions in just two weeks.
  • 300% lift in brand awareness.
  • 550% increase in YouTube subscribers in 36 hours.
  • 23.7MM views of "A Giant Story" in four weeks.
  • 7X sales goal with 160% more sign-ups than projected.

300%

Lift in brand awareness in two weeks